Privacy Policy

Last updated: March 2026

Who We Are

Downunder by Justin Jennings is a restaurant located at Rua dos Industriais 21, Lisboa 1200-685, Portugal. This privacy policy explains how we collect, use, and protect your personal information when you use our website (downunder.pt).

What Data We Collect

We collect information you voluntarily provide through our website:

  • Reservation enquiries: Name, email address, phone number, and occasion type
  • Newsletter subscriptions: Email address
  • Event bookings: Contact details provided via WhatsApp

We also collect anonymous usage data through cookies (with your consent) including pages visited, time on site, and referral source.

How We Use Your Data

We use your personal information to:

  • Process and manage your restaurant reservations
  • Send you information about upcoming events and menu changes (if you've subscribed to our newsletter)
  • Improve our website and services
  • Request feedback on your dining experience (e.g., a review invitation after your visit)

We will never sell your personal data to third parties.

Third-Party Services

Our website uses the following third-party services:

  • TheFork: For processing restaurant reservations. When you book through TheFork, their privacy policy applies.
  • Google Analytics: For anonymous website usage statistics (only with your cookie consent).
  • Google Maps: For displaying our location.
  • Google Fonts: For website typography.

Cookies

We use cookies to:

  • Remember your cookie consent preference
  • Analyse website traffic (Google Analytics — only after you accept cookies)

You can accept or decline cookies when first visiting the site. You can change your preference at any time by clearing your browser's local storage for this site.

Your Rights (GDPR)

Under EU/Portuguese data protection law (GDPR), you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Delete your personal data ("right to be forgotten")
  • Object to processing of your data for marketing purposes
  • Withdraw consent at any time
  • Port your data to another service

To exercise any of these rights, contact us at the details below.

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes described in this policy. Reservation data is kept for up to 24 months. Newsletter subscriptions are kept until you unsubscribe.

Data Security

We take reasonable measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. Access to stored personal data is restricted.

Contact Us

If you have questions about this privacy policy or want to exercise your data rights:

Downunder by Justin Jennings
Rua dos Industriais 21
Lisboa 1200-685, Portugal
Phone: +351 21 401 2967

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

← Back to Home